Privacy Policy

1. Information We Collect

Account Information

• Name, email address, company name, and job title
• Contact information provided when requesting demos or support
• Payment and billing information
• Communications with our team

Manufacturing Data

• Product images and video captures from inspection cameras
• Defect detection results and quality metrics
• Production line metadata (station, operator, batch, shift)

Automatically Collected Information

• Device and browser information
• IP address and approximate location
• Usage analytics and platform interaction data
• Cookies and similar tracking technologies

2. How We Use Your Information

• Provide and maintain our services
• Train and improve AI models (with your consent)
• Generate analytics and quality reports
• Communicate with you about your account
• Provide customer support
• Send marketing communications (with your consent)
• Comply with legal obligations

3. Data Storage and Security

We implement industry-standard security measures to protect your data:

• TLS 1.3 encryption for data in transit
• AES-256 encryption for data at rest
• Regular security audits and penetration testing
• Role-based access controls
• Data residency options available

4. Data Retention

5. Data Sharing

We do not sell your personal data. We may share information with:

• Service providers: Microsoft Azure, AWS, and analytics providers who assist in operating our platform
• Business partners: Only with your explicit consent
• Legal authorities: When required by law or to protect our rights

6. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“right to be forgotten”)
• Export your data (data portability)
• Opt-out of marketing communications
• Restrict processing of your data

To exercise these rights, contact us at privacy@intelfactor.ai.

7. International Data Transfers

Your data may be transferred to and processed in the United States or other countries. We use Standard Contractual Clauses and other appropriate safeguards to ensure your data is protected in accordance with this policy.

8. Cookies

We use essential cookies for platform functionality, analytics cookies to understand usage patterns, and marketing cookies (with your consent) to improve our services. You can manage cookie preferences through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will provide at least 30 days' notice of material changes via email or platform notification.

10. Contact Us